Disputes
When an order needs review.
ChainBay disputes help buyers and sellers document order problems before funds are released or a final resolution is made.
Open a dispute
A buyer can open a dispute when an item is not delivered, incorrect, damaged, or not as described.
Add evidence
Messages, photos, tracking, proof of delivery, and delivery notes help explain what happened.
Admin review
ChainBay can review the order record, payment status, fulfillment details, and evidence before resolution.
Use disputes carefully
A dispute should be opened when there is a real order issue. Buyers and sellers should keep communication respectful and provide clear evidence.